Privacy Policy

Last updated: March 01, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information, as well as Your customers’ information, when You use the Service. It also informs You about Your privacy rights and how the law protects You.

We use Your Personal Data and the data You provide about Your customers to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to PaySnap Inc., 123 Payment Lane, San Francisco, CA 94105.
  • Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.
  • Country refers to: California, United States
  • Customer Data means information about Your customers (e.g., names, phone numbers, payment amounts) that You upload to the Service via documents such as PDFs or XLS files for the purpose of sending payment reminders.
  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the PaySnap platform, including the website and associated tools, which allows users to subscribe, upload Customer Data, and send automated payment reminders to their customers via text messaging.
  • Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed to facilitate the Service, provide the Service, or analyze how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
  • Website refers to PaySnap, accessible from https://www.paysnap.xyz (replace with your actual URL).
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Billing address
  • Payment information (e.g., credit card details processed via a third-party payment processor)

Customer Data

When You upload documents (e.g., PDFs or XLS files) to the Service, We collect Customer Data on Your behalf, which may include:

  • Customer names
  • Customer phone numbers
  • Payment amounts and due dates

You represent and warrant that You have the legal right and necessary consents to provide this Customer Data and to authorize Us to use it to send text message reminders to Your customers.

Usage Data

Usage Data is collected automatically when using the Service and may include:

  • Your Device’s Internet Protocol (IP) address
  • Browser type and version
  • Pages of our Service that You visit
  • Time and date of Your visit
  • Time spent on those pages
  • Unique device identifiers and other diagnostic data

When You access the Service via a mobile device, We may also collect information such as the type of mobile device, its unique ID, IP address, operating system, and mobile browser type.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (e.g., beacons, tags, scripts) to track activity on Our Service and store certain information. These technologies help Us improve and analyze the Service. We use:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies authenticate users, prevent fraudulent account use, and enable core Service functionality. Without them, the Service cannot be provided.

  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies track whether You have accepted Our use of cookies.

  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies remember Your preferences (e.g., login details) to enhance Your experience.

For more details, please visit Our Cookies Policy section below.

Use of Your Personal Data and Customer Data

The Company may use Personal Data and Customer Data for the following purposes:

  • To provide and maintain our Service: Including sending text message reminders to Your customers based on uploaded Customer Data and monitoring Service usage.
  • To manage Your Account: To facilitate Your registration and provide access to Service functionalities as a subscriber.
  • To process payments: To charge subscription fees via third-party payment processors.
  • To contact You: Via email, SMS, or other electronic means about updates, security notices, or Service-related communications.
  • To manage Your requests: To respond to Your inquiries or support requests.
  • To comply with legal obligations: Including maintaining records or responding to lawful requests.
  • For business purposes: Such as data analysis, improving the Service, and identifying usage trends.

We may share Your Personal Data or Customer Data in these situations:

  • With Service Providers: To send text messages (e.g., via SMS providers), process payments, or analyze Service usage.
  • For business transfers: In connection with a merger, sale, or acquisition where Personal Data or Customer Data is transferred.
  • With Affiliates: Who will adhere to this Privacy Policy.
  • With Your consent: For any other purpose You explicitly approve.

Retention of Your Personal Data and Customer Data

We retain Your Personal Data and Customer Data only as long as necessary for the purposes outlined in this Privacy Policy, including to provide the Service, comply with legal obligations (e.g., tax or telemarketing laws), resolve disputes, or enforce agreements. Usage Data is retained for internal analysis, typically for a shorter period, unless required for security or functionality improvements.

Customer Data is deleted upon termination of Your subscription unless We are legally required to retain it (e.g., for audit purposes).

Transfer of Your Personal Data and Customer Data

Your Personal Data and Customer Data are processed at Our operating offices and by Service Providers in other locations, potentially outside Your jurisdiction. This may involve transfers to regions with different data protection laws. By submitting such data, You consent to these transfers. We take reasonable steps to ensure data security and compliance with this Privacy Policy during transfers.

Delete Your Personal Data and Customer Data

You may delete or request deletion of Your Personal Data or Customer Data by accessing Your Account settings or contacting Us. We will assist where possible, though We may retain certain data if legally required (e.g., billing records) or for lawful purposes.

To delete Customer Data, You may remove uploaded files via the Service interface. Upon subscription termination, Customer Data is deleted within a reasonable timeframe, subject to legal retention obligations.

Disclosure of Your Personal Data and Customer Data

Business Transactions

If We undergo a merger, acquisition, or asset sale, Your Personal Data and Customer Data may be transferred. We will notify You before such a transfer occurs if it involves a different Privacy Policy.

Law Enforcement

We may disclose Your Personal Data or Customer Data if required by law or in response to valid requests from public authorities (e.g., courts or government agencies).

We may disclose data in good faith to:

  • Comply with legal obligations (e.g., TCPA or GDPR compliance)
  • Protect Our rights or property
  • Prevent or investigate wrongdoing
  • Ensure user or public safety
  • Mitigate legal liability

Security of Your Personal Data and Customer Data

We prioritize the security of Your Personal Data and Customer Data, using commercially acceptable measures to protect it. However, no internet transmission or electronic storage is 100% secure, and We cannot guarantee absolute security. You are responsible for securing Your Account credentials.

Your Privacy Rights

Depending on Your location, You may have rights such as:

  • Accessing or correcting Your Personal Data
  • Requesting deletion of Your data
  • Objecting to or restricting processing
  • Data portability

Contact Us to exercise these rights. For Customer Data, You are responsible for ensuring compliance with Your customers’ privacy rights.

Children’s Privacy

Our Service is not intended for individuals under 13. We do not knowingly collect Personal Data from children under 13. If You provide Customer Data including information about children, You warrant that You have appropriate consent to do so.

Cookies Policy

In addition to the Cookies described above, You can manage Cookie preferences via Your browser settings. Refusing Cookies may limit Service functionality.

We use third-party Service Providers (e.g., SMS providers, payment processors) who have their own privacy policies. Our Service may link to external sites We do not control—review their policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy, notifying You via email or a Service notice at least 30 days before material changes take effect. Continued use after updates indicates Your acceptance.

Contact Us

If you have questions about this Privacy Policy, contact us: